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Co-design with Workers

What is co-design?

Co-design means making something together. At Suitsme, it means we ask you to tell us about your experience and what you think.

It’s about you telling us what you want because you know what’s best for you.

It’s also about us listening to your ideas and making changes based on what you tell us.

Some examples of co-design are:

• Us asking you about what works for you in a service.
• Us asking you what you think of a new document.
• You meeting with us and our app developer to give ideas on how to build new features.
• You testing new features of the app and giving us feedback.

How does co-design work?

It will probably be a little bit different each time we do co-design, depending on what we are asking you about, but there are some rules that we follow:

• We’ll give you information about the topic we are co-designing. We can give this in a document or talk to you. We can also get it translated. We’ll give you time to think about the information.

• If we ask you to come to a meeting, we will pay for you to get to the meeting.
• We’ll reimburse you for your time.
• We’ll respect what you say, so be honest and say what you think.
• We’ll keep what you say private.
• At the end, we’ll ask for your feedback on the co-design process.
• We’ll tell you how we use your ideas.

Who is involved in co-design?

Depending on what we are working on, we may involve:

• Clients
• Clients’ family members, carers or advocates
• Support workers

How to get involved?

If you are interested in being part of a co-design process please let us know, by telephone or email. You can also follow us on social media where we will post open invitations to be part of co-design projects.

Suitsme may also proactively contact you to ask you to participate in co-design.

How do workers get involved with co-design?

If you are interested in being part of a co-design process please let us know by emailing hi@suitsme.app. You can also follow us on social media where we will post open invitations to be part of co-design projects.

I gave Suitsme feedback, is that co-design?

Co-design sessions are always organised by Suitsme management and you will always be paid for these sessions.

If you contact Suitsme management to give unsolicited feedback, this is not considered part of a co-design process and you won’t be paid for any additional time outside scheduled shifts.

We encourage you to give this sort of feedback either during shift time, or during supervision.