How can we help?

Getting started

Your personal goals mean everything to us.  We will work with you to design the best program to achieve them, help you find great people to help, and make it quick and easy for you to manage the process using the Suitsme app.

At Suitsme, we specialise in helping people with their mental health so we know how to provide really good support when you need it. That is why we offer a flexible and immediate service:

• Book at short notice
• No wait lists
• No cancellation fee
• If you cancel a session with at least eight hours’ notice, then you won’t be charged
• No notice period to end a service agreement

To join Suitsme you must have an NDIS plan, live in Perth and be over the age of 16.

How we work

You’re always in the driver’s seat. That is what makes Suitsme different from a lot of other services. First, you choose the workers that suits you best.  Then, we use a co-design approach to figure out how we can best work together. It’s about you telling us what you want, because you know what’s best for you. This article explains a bit more about it.

Getting started

The Suitsme app makes it quick and easy for you to take control of your own arrangements – choose who you would like to work with, when and where you want your sessions, and how you’d like to work together. Change your arrangements at any time. Setting up the app is very straightforward but let us know if you need help.

Choosing a support team

Our support workers all have expertise in mental health; they are checked, screened and employed by Suitsme. Many workers include their qualifications in the “About me” section of their app profile, along with all their personal details so you can browse and select the workers you think will be a good match. We have put together some guidelines to ensure you have the best experience with your support worker. And if you decide you want a change, you can do that on the app at any time.

How we charge

Suitsme charges in accordance with the NDIS Pricing Arrangements and Price Limits. Our rates vary depending on time of day and what support you are accessing. As of July 1 2023 our weekday rate for core support is $66.45 per hour. Check our current pricing.

Operating hours

Suitsme operates from 7am to 7pm, 7 days a week. If you have core support funding, you can book a worker any time during our operating hours. If you have capacity building funding, you can book a worker on weekdays.