How can we help?

How do I get shifts?

How to get shifts?

Your profile is your way to advertise yourself, you can find tips on how to make a great profile here.

Can I work any shift I want to?

Almost. There are some rules. You should not accept a shift if:

  • It will result in more than 30 minutes travel directly from one client to another.
  • The shift would put you over 10 hours worked that day.
  • The shift would put you over 76 hours worked in that fortnight.
  • The shift would result in you working more than 5 hours straight without a 30 minute, unpaid meal break.

The meal break is complicated. Basically, you have the right to take lunch at work and there are two options on how to do this:

  1. You can take a 30 minute, unpaid break to ensure you won’t work more than 5 hours straight; OR
  2. You can have lunch with a client as part of your shift (in which case you don’t take a break and you get paid while you have lunch). Obviously, you can only do this if it works for the client.

It is your responsibility to manage this. If the app shows that you have worked more than 5 hours straight, Suitsme will assume that you had lunch with the client.

We are working on making the app smarter so that you only receive booking requests that you can accept. In the meantime we really appreciate your help in monitoring your own compliance with these rules.

Visas

Some visas restrict the number of hours you are allowed to work. For example, if you are on a student visa you cannot work more than 40 hours in a fortnight when your study session is happening.

If you are on a visa with restrictions:

  • It is your responsibility to ensure you do not work more hours than your Visa allows.
  • If you violate the conditions of your visa we will report this to immigration. If you lose your work rights as a result, your employment will be terminated.